Get in touch
-
Customer service
Service@ekulla.com -
Follow us
Does CP1 make noise during operation?
CP1 is designed to operate quietly in daily indoor environments.
The airflow system uses a low-speed, low-vibration fan (under 25 dB), which is generally quieter than typical room ambience.
Most users do not notice any noise during normal use.
How many units can be stacked using the wireless stacking system?
CP1 supports wireless stacking of up to 5 units, depending on surface stability and local safety regulations.
The EchoLock wireless power system ensures stable power delivery between stacked units without exposed cables.
What animals is CP1 suitable for?
CP1 is designed for small to medium-sized species, including reptiles, amphibians, invertebrates, and indoor plants.
Typical use cases include geckos, small snakes, frogs, insects, and planted habitats.
For larger species, CP2 is currently in development.
What if I want to use thicker substrate?
CP1 supports the use of thicker substrate layers.
The bottom heating system (Warmth Care) is designed to work through substrate, but heating efficiency may vary depending on substrate type and thickness.
For optimal performance, minor manual adjustment is recommended.
What’s the difference between each Species Mode? Are they fully optimized for every animal?
Each Species Mode provides a professionally tuned baseline setup for lighting, heating, airflow, and daily rhythm.
They are designed to help users—especially beginners—start safely and correctly.
However, no preset can replace species-specific knowledge.
Fine-tuning based on individual animals, enclosure setup, and local environment is always recommended.
Can CP1 be used outdoors? Does ambient temperature affect operation?
CP1 is designed for indoor use only.
The heating and control systems operate best within typical indoor temperature ranges.
Extreme cold, heat, moisture, or direct sunlight may affect performance and are not recommended.
What are the main differences between CP1 models?
Different CP1 models primarily vary in size and internal capacity.
Core systems—including lighting, heating, airflow, and Species Modes—remain consistent across models.
This allows users to choose the size that fits their space and species without changing how the system works.
Is CP1 suitable for beginners?
Yes.
CP1 is designed to reduce complexity for first-time keepers by integrating lighting, heating, airflow, and timing into one coordinated system.
Species Modes help beginners establish a stable baseline without needing to configure everything manually from day one.
How is CP1 different from traditional reptile setups?
Traditional setups often require multiple separate devices—lamps, heaters, timers, controllers—configured independently.
CP1 integrates these elements into one coordinated system, designed to work together automatically.
The result is greater stability, fewer setup errors, and a cleaner living space.
Can I manually adjust settings?
Yes.
While CP1 offers automated modes, users can manually adjust parameters such as lighting schedules, temperature settings, and airflow based on specific needs.
This allows both beginners and experienced keepers to fine-tune their environment.
How are temperature and humidity monitored and controlled?
CP1 uses built-in sensors to monitor environmental conditions in real time.
Temperature is actively regulated through the bottom heating system and night cooling function.
Humidity control depends on enclosure setup, substrate, and ventilation, and may require user adjustment.
Which Species Modes are supported?
CP1 currently supports multiple preset Species Modes, including common reptile, amphibian, and plant environments.
Available modes may vary slightly by region and firmware version.
Specific mode lists are displayed directly in the system interface.
Is CP1 safe for long periods without supervision?
CP1 is designed for stable, continuous operation.
Built-in safeguards monitor temperature and system behavior to reduce risk during unattended use.
As with any living system, regular checks are still recommended.
Is CP1 safe? Can it overheat or malfunction?
Safety is a core design principle of CP1.
The system uses low-voltage power, controlled heating, and multiple protective mechanisms to prevent overheating or loss of control.
All components are designed for long-term, indoor use.
Who should I contact if I encounter a problem?
If you experience any issues, please contact Ekulla Customer Support through the official website or your regional distributor.
Our support team will guide you through troubleshooting or service options.
Does CP1 come with a warranty?
Yes.
CP1 includes a standard manufacturer warranty covering hardware defects under normal use.
Warranty terms may vary by region—please refer to the official warranty policy for details.

